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Retention and Deletion of Customer Data

How Partglyph may retain, delete, anonymize, aggregate, archive, restrict, or de-identify Customer Data and Derived Data.

Launch draft pending legal review
Effective date: May 8, 2026. This page is a launch draft and should be reviewed before paid public launch.

Customer Data Retention

Upon account cancellation, termination, suspension, or expiration, we may retain Customer Data for as long as reasonably necessary or useful for service operation, product improvement, legal compliance, tax, billing, accounting, audit, security, fraud prevention, abuse prevention, backup, disaster recovery, dispute resolution, enforcement of our agreements, internal recordkeeping, and other legitimate business purposes, subject to applicable law and our Privacy Policy.

We may delete, anonymize, aggregate, de-identify, archive, restrict, or retain Customer Data at our discretion, except where deletion, retention, or other handling is required by applicable law.

No Deletion of Derived Data

Unless otherwise agreed in a separate written agreement signed by us, we are not required to delete, return, segregate, restrict, or stop using Derived Data after account cancellation, termination, suspension, or expiration.

Cancellation, termination, suspension, expiration, deletion request, or account closure does not affect our rights in Derived Data.

Backups and Archives

Customer Data may remain in backups, archives, logs, caches, security systems, disaster-recovery systems, and internal records until deleted according to our normal retention, backup, archival, and security procedures.

We are not required to selectively remove Customer Data from backups where doing so is technically impracticable, commercially unreasonable, or would compromise backup integrity, disaster recovery, security, auditability, or legal compliance.

Personal Data

Personal data will be handled in accordance with our Privacy Policy and applicable data protection laws. To the extent applicable law requires deletion, restriction, correction, or other handling of personal data, we may satisfy such requirement by deleting, anonymizing, de-identifying, aggregating, restricting, or otherwise processing the relevant data in a manner permitted by law.

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